All orders received by 1pm shall be processed the same day and dispatched the following working day , orders placed after 1pm shall be dispatched within 24-48hrs provided that it falls on a working day,. Delivery is done through Peoples Pharmacy  logistics partner, FastWay Couriers , and Peoples Pharmacy Online  strive to ensure that all parcels shall be delivered within 72 hrs after being dispatched. This is subject to stock availability.

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LOCAL ORDERS

  • EXTENDED DELIVERY TIMES:
    • Should an order be placed for an item which PeoplesPharmacy.co.za do not have in stock, we will first contact the customer and only then order the stock from our suppliers. Should our suppliers not be able to confirm a date within three weeks, from time of the order, for delivery, we will contact you and act on your instructions.
  • SPECIAL ORDERS:
    • Certain special orders, including custom products, wheelchairs, orthopedic appliances,surgical appliances etc may take an extended time to procure and ship.
 
INTERNATIONAL ORDERS:
  • EXPEDITED MAIL SERVICE:
    • Expedited Mail Service is an international express mail service, offered by postal operators of the Universal Postal Union. The EMS Cooperative originated in 1998 within the framework of the UPU. Its main objective is to promote cooperation between members and to provide customers worldwide with a high quality competitive service.